Projects, Timesheets, IT Assets & Helpdesk7 tools compared

Jira alternatives: 7 project & service tools compared

Jira is the default issue tracker for many software teams, but growing companies often end up paying for separate add-ons for billable timesheets, IT asset management, and customer helpdesk queues. These are the top alternatives compared with Jira.

Teams usually look beyond Jira when plugin costs (like Tempo timesheets and Jira Service Management) multiply their bill, when non-technical departments find Jira too complex, or when they want projects, billable hours, IT assets, and SLA support in one workspace.

Prices checked on October 18, 2026. d2bsuite makes Godesk, so we list it first. Every other price is the starting price on the vendor's own pricing page that day, before tax and without introductory discounts. Vendors change prices often, so check their page before you buy.

Executive Switching Summary

Why teams switch from Jira to Godesk

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4 Tools in 1: Projects, Timesheets, Assets & Helpdesk

Replace Jira + Harvest/Tempo + Freshdesk + asset spreadsheets with Godesk's unified workspace—eliminating per-plugin marketplace fees.

Predictable $8.77/mo Annual Entry Price

Godesk's annual plan works out to $8.77/month ($105.18/year) with a 14-day free trial, avoiding the $50–$95/user/month cost of stacking four separate tools.

Embedded AI Project Agent

Auto-assigns sprint tasks by engineer capacity, forecasts delivery dates, generates standup summaries, and triages SLA helpdesk tickets by sentiment.

At a glance

Tool	Best for	Starting price	Free plan	Pricing
GodeskOur product	Engineering, IT, and service teams that want Agile projects, billable timesheets, IT assets, and SLA helpdesk in one AI workspace	From $8.76 per monthbilled annually	not included	View pricing
Jira	Software development teams deeply invested in the Atlassian ecosystem	From $7.53 per user / monthbilled annually	included	View pricing
Asana	Cross-functional marketing, operations, and product teams	From $10.99 per user / monthbilled annually	included	View pricing
monday Work Management	Teams that want visual, customizable no-code project boards	From $9 per user / monthbilled annually	included	View pricing
ClickUp	Teams looking for a dense, customizable all-in-one productivity app	From $7 per user / monthbilled annually	included	View pricing
Linear	High-velocity software product teams that want fast issue tracking	From $8 per user / monthbilled annually	included	View pricing
Freshdesk	Support teams primarily focused on customer ticketing rather than Agile sprints	From $15 per user / monthbilled annually	included	View pricing

The tools in detail

1. GodeskOur product

From $8.76 per month (billed annually)no free plan

Best for: Engineering, IT, and service teams that want Agile projects, billable timesheets, IT assets, and SLA helpdesk in one AI workspace

Godesk is d2bsuite's 4-in-1 workspace combining Kanban/Scrum/Gantt project management, billable client timesheets, IT hardware & software license tracking, and an omnichannel SLA helpdesk. Its built-in AI Project Agent balances workload and triages support tickets. The standalone annual plan costs $105.18/year ($8.77/month equivalent) with a 14-day free trial.

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2. Jira

From $7.53 per user / month (billed annually)free plan available

Best for: Software development teams deeply invested in the Atlassian ecosystem

Jira Standard starts at $7.53 per user per month billed annually, with a free tier for up to 10 users. However, client timesheets (Marketplace apps like Tempo), IT asset management, and customer service desks (Jira Service Management) require separate paid subscriptions or higher tiers.

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3. Asana

From $10.99 per user / month (billed annually)free plan available

Best for: Cross-functional marketing, operations, and product teams

Asana Starter costs $10.99 per user per month billed annually ($13.49 billed monthly), with a free Personal plan for up to 10 teammates. It excels at task workflows and timelines but lacks native IT asset management and customer SLA ticketing.

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4. monday Work Management

From $9 per user / month (billed annually)free plan available

Best for: Teams that want visual, customizable no-code project boards

monday Work Management Basic starts at $9 per seat per month billed annually with a 3-seat minimum ($12 billed monthly), and a free plan for up to 2 seats. Time tracking requires the higher Pro tier ($19/seat/month).

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5. ClickUp

From $7 per user / month (billed annually)free plan available

Best for: Teams looking for a dense, customizable all-in-one productivity app

ClickUp Unlimited starts at $7 per user per month billed annually ($10 billed monthly) with a free forever tier. ClickUp Brain AI is a paid per-user add-on, and it does not include dedicated IT hardware lifecycle or depreciation tracking.

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6. Linear

From $8 per user / month (billed annually)free plan available

Best for: High-velocity software product teams that want fast issue tracking

Linear Basic costs $8 per user per month billed annually ($10 billed monthly) with a free plan for small workspaces. It is purpose-built for product issue tracking rather than client timesheet billing or IT asset registries.

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7. Freshdesk

From $15 per user / month (billed annually)free plan available

Best for: Support teams primarily focused on customer ticketing rather than Agile sprints

Freshdesk Growth starts at $15 per agent per month billed annually ($18 billed monthly) with a free plan for up to 2 agents. Freddy AI Copilot costs extra per agent, and Agile project delivery requires a separate tool.

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Frequently asked questions: Jira alternatives

Can Godesk replace Jira, Tempo Timesheets, and Jira Service Management together?

Yes. Godesk natively unites Agile sprint boards (Kanban, Scrum, Gantt), billable & non-billable timesheets with manager approvals, IT hardware/license tracking, and an omnichannel SLA helpdesk in one subscription.

Does Godesk integrate with GitHub, GitLab, and Bitbucket like Jira?

Yes. Engineers can link commits, branches, and pull requests from GitHub, GitLab, and Bitbucket directly to Godesk tasks and support tickets.

How does Godesk connect project delivery with client invoicing?

Approved billable hours logged on Godesk tasks can be exported for client billing or synced directly into LedgerD via the d2bsuite event mesh to generate tax-compliant invoices automatically.