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Industrial Distribution

ERPHarbour Industrial

Industrial Distributor Cuts Order-to-Invoice Time by 60%

How an industrial distributor connected sales, purchasing, stock and invoicing across three warehouses on ERP, so every order moves from quote to posted invoice without being typed twice.

Verified Impact

60% faster order-to-invoice, 98% stock accuracy

Implementation Time

10 weeks

Deployment Scale

180 employees, 3 warehouses

Region

UAE & Oman

Before d2bsuite

The Challenge

Harbour Industrial ran quotes in spreadsheets, purchase orders by email, stock in a separate warehouse tool, and invoices in the accounts team's own file. The same order was typed in three places, stock counts rarely matched the shelves, and invoices went out days after delivery.

With ERP

The Solution

ERP put the whole order-to-cash flow on one system. Confirmed orders created their own deliveries and invoices and posted to the ledger in LedgerD, purchases ran through requisitions, vendor comparison and 3-way matching, and cycle counts kept every warehouse's stock honest. Large orders went to the right manager for approval by amount.

Quantified Business Outcomes

60% reduction in order-to-invoice time
98% stock accuracy at cycle count (up from 81%)
Each order entered once instead of three times
Every purchase bill matched to its order and receipt before payment
Large orders approved by amount and reporting line, with every decision logged
Invoices posted to LedgerD automatically, with no month-end re-keying

Platform in Action

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Explore the AI workflows, automation engines, and real-time dashboards that delivered these results for Harbour Industrial.

Industrial Distributor Cuts Order-to-Invoice Time by 60%
“We used to type every order three times and still argue about stock at month-end. Now an order is entered once and follows itself all the way to the invoice.”
HI

Harbour Industrial

— Head of Operations, Harbour Industrial

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